How to Delete Your Atlassian / Bitbucket Account
A practical checklist to delete your Atlassian / Bitbucket account. Direct deletion link available.
Medium|~10 minMay require confirmations or waiting periods.|Last verified: Jan 3, 2026
Quick actions
Use the official method whenever possible.
Notes
You need to visit my.atlassian.com and designate a different user as a billing and technical contact if your account is the primary billing contact for one or more products
Step-by-step checklist
- Back up your dataDownload any data you want to keep (messages, photos, invoices) before you start.
- Sign in on the official domainVerify the domain matches the official service before you enter credentials.
- Find “Delete account” vs “Deactivate”Follow the official flow and look for a permanent deletion option.
- Confirm the request and capture proofComplete any confirmations and save a screenshot/email confirmation as proof of request.
- Revoke access and cancel paymentsDisconnect third-party logins, revoke app permissions, and remove payment methods if relevant.
- Wait for completion, then verifySome services require confirmations or a waiting period. If you get a grace period email, mark the final deletion date and re-check after it passes.
FAQ
Can I delete my Atlassian / Bitbucket account permanently?
Many services support permanent deletion, but some only allow deactivation or partial deletion. Follow the official flow and keep confirmation records.
How long does deletion take?
It varies. Some accounts delete instantly, while others have a waiting period (often 7-30 days).
What if I can't find the delete option?
Try the official link on this page first. If it fails, look for settings like 'Privacy', 'Account', 'Close account', or 'Deactivate', or contact support.
Will my data be removed from backups?
Some providers retain data in backups for limited periods. Policies differ; check the service's privacy policy for retention timelines.
Why is there a waiting period?
Some services use a grace period (7-30 days) to prevent accidental deletions. You can usually cancel within this window.
What happens to my data during the waiting period?
Your data remains accessible but is scheduled for deletion. You can often restore your account by logging in during the grace period.
Related services
Safety checklist
- Verify the domain matches the official service.
- Prefer password managers over typing credentials on unfamiliar pages.
- Save deletion confirmations and follow up if needed.