How to Delete Your PlayStation Network Account

A detailed checklist to delete your PlayStation Network account in 2026. Direct deletion link available.

Hard|~30 minOften involves contacting support or multiple steps.|Last verified: Jan 3, 2026

Quick actions

Use the official method whenever possible.

Open deletion link

Quick actions

Use the official method whenever possible. Verify the domain before signing in.

Open deletion link

Notes

You have to contact customer support or send them an email, and supply the email address associated with the account, along with the online ID, and one of the following information: the first four and last four digits of the bank card associated with the account, or the details of a recent transaction made using the account, or the serial number of the original console associated with the account. Alternatively, if you don't have this information, you can supply a proof of identity (identity document) and a proof of address. If your account is linked to another account of the Sony group, you will have to delete it first. After closure, your online ID will not be reusable.

Email deletion request

If this service requires email support, use this template. Edit details to match your account.

siee.dpo@sony.com

Step-by-step checklist

Back up your data
Download your archive (photos, messages, purchases) and save any recovery codes before you start.
Sign in on the official domain
Open the deletion link and verify the domain is correct (no typos). If the link redirects, confirm it stays on the official site.
Find “Delete account” vs “Deactivate”
Many services hide deletion behind a deactivation screen. Look for a “Delete account” or “Close account” option, not just “Deactivate”.
Confirm the request and capture proof
Complete confirmations (password, email, 2FA) and save the final confirmation screen or email receipt.
Revoke access and cancel payments
Disconnect third‑party logins (Google/Apple), revoke app permissions, and cancel subscriptions before deletion.
Wait for completion, then verify
Expect extra verification steps or support contact. If you get a grace period email, mark the final deletion date and re-check after it passes.

FAQ

Can I delete my PlayStation Network account permanently?

Many services support permanent deletion, but some only allow deactivation or partial deletion. Follow the official flow and keep confirmation records.

How long does deletion take?

It varies. Some accounts delete instantly, while others have a waiting period (often 7-30 days).

What if I can't find the delete option?

Try the official link on this page first. If it fails, look for settings like 'Privacy', 'Account', 'Close account', or 'Deactivate', or contact support.

Will my data be removed from backups?

Some providers retain data in backups for limited periods. Policies differ; check the service's privacy policy for retention timelines.

Should I change my email/password first?

If you're worried about unauthorized access during a waiting period, update your password and enable 2FA before starting deletion.

Why do I need to contact support?

Some services require identity verification or manual processing. Contact support with your account details to start the process.

What information should I provide to support?

Include your account email, username, and any verification details. Reference data protection laws (GDPR/CCPA) if applicable.

How long does support-based deletion take?

It varies from a few days to several weeks. Keep all correspondence and follow up if you don't receive confirmation.